WHY US

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Vehicle Care

Whether your vehicle is young or old, sleek and beautiful or rugged and rustic or simply just the wheels you rely on every day to get you where you need to go, we understand that it is an important, valuable and often much relied upon asset in your life and we will look after it as if it were one of our own.

Our technician Nate doesn’t just work on cars for a job, he truly loves them… and yes he does have a couple of his own project cars he is currently working on (64 EH sedan and 54 Ford Mainline). Nate is not only passionate about his beautiful classic cars but also loves his 4WD's (he has them too)  Nate will always take the time to explain the work being carried out in detail (if you are interested) and the pros and cons of the various options and why he recommends a particular part or brand.

We use interior seat protectors and body panel protection covers on all of the vehicles that we work on.

Technical Skills

Having competent technical skills, up to date knowledge and solid hands-on experience translates into positive outcomes for customers – and we are very big believers in positive outcomes!

 

Great technical skills mean being able to diagnose issues effectively and to carry out work efficiently....i.e. getting the job done, doing it right and saving our customer’s money by doing it as quickly as possible.

 

Our technician Nate has over 10 years' experience working in the automotive and marine industry and he is very passionate about ensuring his technical skills and product knowledge are current and applicable by staying abreast of the latest industry developments. 

 

All of our staff regularly participate in activities to continually build on their knowledge and skills through attending courses, participating in online webinars or conducting research into new products in the market.

Workmanship & Quality Parts

We are fanatical about the quality of our workmanship! Quality workmanship means not only fitting quality parts but also ensuring they are fitted correctly and with excellent attention to detail.

 

As a universal standard in our workshop:

  • All electrical joins are crimped and soldered

  • All electrical cable is run through conduit split tubing (wiring is hidden as well as protected)

  • We use colour coded heat shrink to protect all joins

 

We only supply and fit well-made and reliable brands. We extensively research what’s available in the market in order to source the best products... and no, that doesn’t always mean they are the most expensive! We source our parts from leading suppliers in our industry and in most cases we can generally have parts delivered to our workshop within a 24 hour time frame.

Pricing

Like most people we have also had the unpleasant experience of going to a workshop to collect our vehicle and being completely shell-shocked by a big bill... and we never want our customers to have that experience! While it is not always possible to provide an exact quotation when it comes to fixing automotive problems, we always promise to:

  • Communicate clearly with you about our pricing

  • Work within the budget you have given us

  • Explain what your options are and offer pricing alternatives if they are available

  • Never sell you services you don’t need or use inferior parts on your vehicle

  • Complete the job in as an efficient time frame as possible to ensure labour costs don’t unnecessarily escalate

  • Keep you well informed about how your job is progressing and always contact you in advance if additional costs arise to obtain your approval before proceeding with the work

Customer Service

Coast Custom Auto Electrics is only a mobile service but we are big on providing great customer service for our customers....That's easy to say, but what exactly does that mean? 

 

We are all about friendly service! You will find Nate is relaxed, friendly and approachable, we want our customers to know how much we appreciate their business, no matter how big or small their job is!

 

We believe in building relationships with our customers by listening carefully to their requirements and making sure we understand what they want from us and offering them personalised and attentive service.

COAST CUSTOM AUTO & MARINE ELECTRICS are members of CAPRICORN SOCIETY Automotive Industry Group.

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